FIRESTONE – Four of RE/MAX Nexus Realtors have recently received 2016 Platinum awards from Quality Service Certification (QSC), an independent organization that helps home buyers and sellers make better, more informed decisions when choosing a real estate professional.
Recognized for their outstanding achievement are RE/MAX Nexus agents Sarah Hansard, Sara Feaster, Jake Renner and Abby Renner, all of whom have earned Platinum QSC status. Agents who received this designation are recognized on their consumer website profiles at RatedAgent.com, QualityService.org and Realtor.com, where they can share their returned survey results. To receive the 2016 Platinum award, agents are required to have four returned surveys from 2015, with an overall Customer Satisfaction Rating of 4.7 or higher.
To become Quality Service Certified®, a Realtor is required to attend specialized customer service training, pass a written examination and sign a commitment to follow a prescribed process that is presented and communicated in writing to every home seller and home buyer.
Following the closing of each home sale or purchase, an independent research company sends the consumer a comprehensive survey asking critical questions about the details and overall satisfaction of service provided by the sales person and broker. The sales person’s ability to maintain Quality Service Certified® status is dependent upon satisfactory service evaluation feedback from those buyers and sellers.
For more information about the awards or for real estate questions contact RE/MAX Nexus at 970.295.4760 or visit nexusforsale.com.
